Legal

Privacy Policy

Effective Date: July 14, 2026

1. Introduction

Complete AI System 360 ("Complete AI System 360," "we," "us," or "our") operates the website completesystem360.com (the "Site") and provides AI-powered growth software and services to local businesses, including a white-labeled GoHighLevel platform, AI voice receptionist services, missed-call text-back, appointment scheduling, follow-up automation, a unified inbox, review and reputation management, lead generation, and reporting (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. By using the Site or the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or the Services.

2. Information We Collect

We collect information in the following ways:

  • Contact and demo request information: When you fill out a form on our Site (such as our contact or demo request form), we collect your name, business name, email address, phone number, and any message you provide.
  • Usage and analytics data: When you visit the Site, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device type, pages viewed, referring URL, and general usage patterns, typically through cookies, log files, or similar analytics technologies.
  • Client and end-customer communications data: For businesses that use our Services ("Clients"), our platform processes communications data on the Client's behalf — including call recordings and transcripts, text messages, emails, and other conversation data exchanged between the Client and the Client's own customers ("End Customers") through the platform. Where we process this data on a Client's behalf, we act as a service provider/processor, and the Client remains responsible for their own privacy obligations to their End Customers.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide you with information about our Services;
  • Provide, operate, maintain, and improve the Services, including the AI voice receptionist, missed-call text-back, scheduling, follow-up automation, unified inbox, review management, lead generation, and reporting features;
  • Set up, configure, and support a Client's branded platform, including training AI systems on a Client's business information so the Services function as intended;
  • Send you marketing and promotional communications where you have consented to receive them, and which you may opt out of at any time as described below;
  • Monitor, analyze, and improve the performance, security, and usability of the Site and the Services; and
  • Comply with our legal obligations, resolve disputes, and enforce our agreements, including our Terms of Service.

4. SMS and Calling Consent

Our Services include an AI voice receptionist that answers, places, and may record and process phone calls, and a missed-call text-back and follow-up automation feature that sends automated text messages. If you interact with a business using our platform, or if you contact us directly, please be aware that:

  • Calls made or received through our Services may be recorded, transcribed, and/or processed by automated and AI-based systems for purposes such as answering questions, booking appointments, quality assurance, and improving our Services.
  • Text messages sent through our Services (including missed-call text-backs and follow-up messages) are generated and sent automatically based on triggers such as a missed call, an appointment reminder, or a follow-up sequence configured by the Client.
  • You may opt out of receiving SMS text messages at any time by replying STOP to any text message you receive. You may also contact us directly at info@completesystem360.com to request removal from communications sent by or on behalf of Complete AI System 360.
  • Message and data rates may apply. Message frequency varies depending on the Client's configuration and your interactions.

5. Third-Party Service Providers

We work with third-party service providers to operate our Site and deliver the Services. These providers perform functions on our behalf, such as web hosting and infrastructure, CRM and communications platform services (including the underlying platform that powers our white-labeled system), telephony and SMS delivery, payment processing, and website analytics.

We share information with these providers only as needed for them to perform their services for us, and we require that they protect your information in a manner consistent with this Privacy Policy. We do not sell your personal information to third parties.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Communications data processed on behalf of a Client is generally retained for as long as the Client's account remains active, plus a reasonable period afterward, unless a longer or shorter retention period is required or requested. You may request deletion of your information as described in the "Your Rights" section below, subject to our legal and legitimate business retention needs.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Site and the Services are directed at businesses and are not intended for, or directed at, children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at info@completesystem360.com and we will take steps to delete such information.

9. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of certain uses of your information, including marketing communications. To exercise any of these rights, please contact us at info@completesystem360.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Policy on this page with a revised effective date. Your continued use of the Site or the Services after a change becomes effective constitutes your acceptance of the revised Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Complete AI System 360 Email: info@completesystem360.com Website: completesystem360.com